Rental Reimbursement Helpful Tips

Driveable Vehicles
If a customer has purchased Rental Reimbursement coverage prior to a claim, and if the insured's vehicle is drivable after a loss, it is important that the insured understands that coverage starts the day the vehicle is taken to the garage for repairs. The number of rental days is based on the repair hours calculated at the time of vehicle inspection, and is displayed on the Allstate repair estimate. The insured's vehicle should not be taken to the shop before all the parts have arrived and the shop is prepared to start the repairs. It is also recommended that repairs start on a Monday, so that exposure to weekend time is minimized. Many shops are not openseven days a week.

Total Loss
When a vehicle is declared a total loss due to a covered loss, it is important that the insured locates the title to the vehicle immediately. The insured should begin the search for a replacement vehicle as soon as the vehicle is declared a total loss. This will allow the insured to purchase the replacement vehicle within a day or two after receiving the settlement check.
Not Driveable, Repairable
When a vehicle is not drivable as a result of a loss, but is repairable, rental will be covered for the estimated repair time of the vehicle, including one to two days for parts to arrive and the time for an Auto Technician to inspect the vehicle

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