Thursday, November 10, 2011
Roadside Service
Good HandsSM Roadside is free to join and gives every motorist in America free access to Allstate's nationwide, 24/7 network of reliable and reputable towing providers. So whether it's a flat tire, running out of gas or a dead battery, anyone, not just Allstate customers, can call (800) ALLSTATE (800-255-7828) and Allstate's Good HandsSM will be sent out to assist them in a roadside emergency. Consumers pay only when they use the service with a simple, flat-rate - $75 for a tow and $50 for all other services. Call our agency today to set up your free membership.
Thursday, October 20, 2011
The best time to review your policy?
The best time to review your policy is right now. Don't wait for a claim to occur and then try to address it. At my agency we contact each client by Voice Broadcast, an automated call from me, as well as either an email or letter. This is in addition to another call if there has been any rate increase and in addition to contact by Allstate Corporate. All this contact is aimed at review of the policy or policies. Knowing what is covered and how it is covered is imperative for the client. The lives of our clients are so busy that sometimes this review never happens but, please, for your sake, take the time to even spend 15 minutes with us.
The uncooperative neighbor
Many of us are faced with exposure to loss that could easily be controlled except for the lack of cooperation from an interested party. Let's take the case of Mr. X, who has a huge dead tree overhanging our client's garage. Our Client, being a reasonable and prudent person, asks Mr. X if he would consider at least trimming back the tree. Our Client even takes it upon themselves to get quotes for him. However, Mr.X is not interested in cooperating. His take is let the insurance companies sort it out. Where damage could be avoided, the uncooperative neighbor simply doesn't care. What happens? Your insurance company handles it subject to your deductible and policy provisions.
Sunday, August 21, 2011
Friday, April 22, 2011
Rental Reimbursement Helpful Tips
Driveable Vehicles
If a customer has purchased Rental Reimbursement coverage prior to a claim, and if the insured's vehicle is drivable after a loss, it is important that the insured understands that coverage starts the day the vehicle is taken to the garage for repairs. The number of rental days is based on the repair hours calculated at the time of vehicle inspection, and is displayed on the Allstate repair estimate. The insured's vehicle should not be taken to the shop before all the parts have arrived and the shop is prepared to start the repairs. It is also recommended that repairs start on a Monday, so that exposure to weekend time is minimized. Many shops are not openseven days a week.
Total Loss
When a vehicle is declared a total loss due to a covered loss, it is important that the insured locates the title to the vehicle immediately. The insured should begin the search for a replacement vehicle as soon as the vehicle is declared a total loss. This will allow the insured to purchase the replacement vehicle within a day or two after receiving the settlement check.
Not Driveable, Repairable
When a vehicle is not drivable as a result of a loss, but is repairable, rental will be covered for the estimated repair time of the vehicle, including one to two days for parts to arrive and the time for an Auto Technician to inspect the vehicle
If a customer has purchased Rental Reimbursement coverage prior to a claim, and if the insured's vehicle is drivable after a loss, it is important that the insured understands that coverage starts the day the vehicle is taken to the garage for repairs. The number of rental days is based on the repair hours calculated at the time of vehicle inspection, and is displayed on the Allstate repair estimate. The insured's vehicle should not be taken to the shop before all the parts have arrived and the shop is prepared to start the repairs. It is also recommended that repairs start on a Monday, so that exposure to weekend time is minimized. Many shops are not openseven days a week.
Total Loss
When a vehicle is declared a total loss due to a covered loss, it is important that the insured locates the title to the vehicle immediately. The insured should begin the search for a replacement vehicle as soon as the vehicle is declared a total loss. This will allow the insured to purchase the replacement vehicle within a day or two after receiving the settlement check.
Not Driveable, Repairable
When a vehicle is not drivable as a result of a loss, but is repairable, rental will be covered for the estimated repair time of the vehicle, including one to two days for parts to arrive and the time for an Auto Technician to inspect the vehicle
Friday, April 1, 2011
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